Customer Testimonials
We are thankful for every single one of our customers and riders. These customers were gracious enough to talk about their experience and what their bike means to them. Jack Kane bike riders create their own authenticity. You should join us.
Read our Google reviews too. If you think we earned it, we’d be thankful for a testimonial on Google.
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Primov8 from Bikeforums.net wrote:
Late last year, I decided I was going to have my Ridley Noah Pro custom painted. I did plenty of researching, from local to online businesses who had experience working on carbon fiber and not just painting it. I spoke to them all and after speaking to Zane, the brand manager at JKCRB, I had my made decision.
The process couldn’t have been easier. I had a harder time trying to find a box to fit my frameset because of the ISP.
Once it arrived to JKCRB, Jack Kane, Zane and I went over every detail and the possible colors and designs I had originally sent them. I was updated frequently, always confirming what would be done with my approval, and sharing their ideas as well.My frameset was delivered in the specific timeframe given and the custom paint job exceeded my expectations.
Exceptional customer service, and highly recommended for anyone considering to have their favorite frameset custom painted.
Sharon F. wrote:
He helps out in a local bike shop and has offered me a great discount on XYZ bikes. I tell him to look at my bike and tell me why I would ever want to change. He had no answer because at the end of the day, the rider has to feel good and look good on the bike. I have never had to adjust the fit that I got from Jack on the phone as he spent over an hour with me. I will never forget that. I have never had a knee pain and most people are amazed at my position…in the drops most of the time. I am so comfortable there.
Thanks for continuing to make my day..every day that I roll out and fly freely..if just for a bit.
Slade S. wrote:
What a great experience I had with this company. I wanted to get a custom paint job on a beach cruiser for my wife and searched quite extensively to find the right company. These guys were professional, quick to reply, and very knowledgeable regarding any questions I had. I sent them the bike and the design and within weeks, my newly painted bike was shipped back to me and looked even better than I could have ever imagined! I highly recommend this company for any custom paint jobs you may require.
The camo bike.
Phil W. wrote:
Message: I just wanted to thank Zane and Jack for an amazing bike, as well as a wonderful bike buying experience. I was in the market for a new bike and I searched through the typical internet retailers. I also went to a nearby store for one of the national retailers. What I found was a myriad of components put together with a frame in order to hit a price point. When I had questions, I got a generic email responses and ill-informed replies.
My experience with Jack Kane Bikes was night and day different. Both Zane Schweer and Jack Kane talked through my cycling style and the bikes that could best suit my build. I felt confident that I was buying a bike that was right for me. The bike arrived almost ready to ride. After I got the bike, Zane followed up with another call to ensure that everything was working well. The bike is also night and day better than my previous ride. I am enjoying the stiff responsive frame and smooth shifting. I look forward to riding this bike for thousands of miles.
Phil W.
Jessica K. wrote:
Jack and Zane,
All I can say is: YOU HIT A HOMERUN! It is the most fabulous bike I’ve ever seen. When I unboxed it I called my husband right away and said, “I wouldn’t even care if it works, it’s so cool!!!” Of course I had to do a small tester and it rides like a dream. I can’t thank you enough, the whole experience was just awesome….so unexpected and gracious. I LOVE IT. Chalk me up as your most satified customer!
Jess K. “The Argyle bike” K Team Carbon Krono
To: Jack Kane Custom Racing Bicycles
From: Bob N.
Subject: Product Comment
Jack, I wanted to let you know how pleased I am with the Nighthawk SL bicycle I purchased from you, also the professional advice and assistance you provided to me during the selection of the frame and accessories to meet my budget.
Your patience with me during the selection of paint colors, graphics and theme to include, In Memory Of the 9-11 NJ/NYPAPD Police Officer, Ken Tietjen and his badge, these were most important to our family, your interpretation of and, the end product is by far better than expected from the crude conceptual scheme I gave to you, it is unique and certainly a one off due to your skills with the paint and airbrush.
The geometry of the frame and the set-up you did when fitting me are working great, I am very comfortable both in the saddle, and on the bars and Stem. Recommending SRAM was great as the brake/shifter levers work perfectly.
I have now covered in excess of 750 miles and the ride; it is light yet responsive but not stiff, I just love it.
Thanks Jack, for your care, understanding and attention to my needs.
From Dave R about his Nighthawk:
On 6/15/2011 8:35 AM:Hey Zane,
That frame is incredible! In the crit I was late braking, early apexing, taking inside line, gaining places as I wished…………awesome cornering, Ferrari F1 stuff.
Lots of people down here have never seen a “Kane” So I talked it up……lots liked the “Custom aspect” Something different
Finished 11th over all…………………………Cat 5, First race in 20 yrs
Ron M. writes:
I live in Northern California and due to our great weather I ride my bike year round. Two years ago I retired, so now you can say my job is riding, and I do love my work. Here in California I have three Pinarello’s 2 Dogma’s and a prince. I ride these bikes here everyday, and as you know they are highly rated by Bicycling magazine. About the last 4 years I have been going to NC to vacation at Topsail beach. Because I love to ride I was renting a bike for each visit. One day I did a Google search for local bike shops near me in NC. Well that is when I found the bicycling shop and Jack and Kathy Kane.
It started when Jack sold me one of his DLP race bikes that was turned back in from their profession team sponsorship. He held the bike for me for six months no money down just waiting for my return. The bike is perfect for the weeks I spend in Topsail. Jack himself has helped me with repairs here in California when I couldn’t get service from my LBS. He is a wealth of knowledge and he loves to share it. I met Kathy his wife at the shop and talk about someone who loves their work and knows their stuff and that is Kathy. Then I found out if I wanted to suffer on Wednesday’s and Friday’s they host a group ride. Saturdays too but I need some rest. I could go on and on about all the help I have gotten from Steve, Jeff, and Van at the shop. Let me just say that I go to a lot of my local shops here in Northern Ca. I was very happy to find a first class operation in Jacksonville NC. If you want the best and need anything bike related see Jack or his staff and you will be pleased.